Last updated: July 2026
We collect personal information that you provide to us when registering for the PayLokal app, including your name, CPF, email address, and transaction history. We may also collect device information to ensure security and prevent fraud.
Your information is used to process your cross-border Pix transactions, comply with global regulatory requirements, provide customer support, and improve our services. We do not sell your personal data to third parties.
We implement bank-grade encryption (AES-256) and security measures designed to protect your personal information from unauthorized access and accidental loss.
We only share necessary transactional data with our licensed payment partners (such as dLocal, Thunes, and the Central Bank of Brazil) strictly for the purpose of settling your transactions and complying with Anti-Money Laundering (AML) laws.
Depending on your location, you may have the right to access, correct, or delete your personal data. You can exercise these rights directly through the PayLokal app settings or by contacting our Data Protection Officer.